Friday, May 27, 2011

Findings from recent IT studies

This week IBM and Harvey Nash published their respective regular CIO Studies.

The IBM Global CIO Study is conducted by IBM through in-depth interviews with some 3000 CIOs. Key findings from this study are that there is improved alignment between business and IT, and that IT is moving up in the business food chain. CIOs are increasingly part of the most senior business forums and wear more and more the business hat in stead of the technology hat. CEOs and CIOs are remarkably aligned on key priorities such as insight, business intelligence, client relationships and people skills.

In the study, 83 per cent cited business intelligence (BI) and analytics as the key tool to enhance their organisation’s competitiveness. Mobility solutions also ranked highly; some 74 per cent of CIOs identified mobility as the next best way to boost competitiveness. This must be satisfying for IBM as these are key strategic areas for the global systems integrator.

The IBM study outlines four CIO groups, which the IBM has termed ‘CIO mandates’. The categories include:

  • Leverage: Streamlining operations and increasing organisational effectiveness (doing more with less)
  • Expand: Refine business processes and enhance collaboration
  • Transform: Change the industry value chain through improved relationships with customers
  • Pioneer: Innovate products, markets and business models.
Read more on the IBM Study at: http://www.ibm.com/ciostudy

The Harvey Nash Global CIO Survey 2011 was conducted online among about 2600 CIOs and IT leaders. The study finds that CIO job satisfaction, salaries and standing within the organization have increased compared to last year. The study shows an expansion of their roles and improved standing inside their companies. The number of CIOs with global responsibilities increased to 37 per cent in 2011, from 32 per cent in 2010. Nearly 70 per cent of IT leaders believe they're perceived more strategically inside their organizations this year (69 per cent), compared to last year (64 per cent). Their role on their companies' executive management teams backs up their perceptions: Half of respondents are members of the executive management team, up eight per cent from 2010.

Despite the growing number of CIOs who think their peers view them as strategic business partners, the majority still don't report to the CEO: Only 32 per cent call the CEO their boss, though that number is up three per cent over last year. Approximately one in five CIOs (18 per cent) reports to the CFO. CIOs are according to the study still primarily focused on operational activities and cost savings with only 37 per cent of the IT organizations having a key focus on innovation.

A third, perhaps less authoritative, Internet based survey showed however that IT and the Internet are still becoming increasingly important in (men's) daily life. In a survey of some 200 men aged between 18 and 45, 64 per cent revealed they would give up sex for a week before giving up their ability to get online. The survey also revealed that some 92.6 per cent of respondents would give up alcoholic beverages before giving up online access, and that 88.5 per cent would choose the internet over vanities including a toothbrush and footwear. When asked what their reaction was when their internet went down, 63.5 per cent said they calmly searched for a solution while 22 per cent they would steal someone else’s Wi-Fi signal. Other key findings were that men predominately spent their time reading and sending emails at 87.5 per cent, and that YouTube came in a close second with 72.5 per cent.


Frits de Vroet

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